Discovery
Clarify the goal, users, constraints, current systems, success measures, and delivery risks.
Travel Platform
Redesign of a travel booking platform: search, live availability and dynamic pricing in one flow, so the enquiry-to-booking gap stops being handled over WhatsApp.
The old flow showed package prices as ranges written into a CMS. Nothing was live, so every serious enquiry turned into a phone call to confirm whether the price and the dates were still real — and a large share of people never made that call.
Modelled the trip as data first: inventory, seasons, and rate rules in PostgreSQL, so a price is computed at request time rather than typed into a page.
Rebuilt the front end as one continuous flow — search, refine, dates, traveller details, pay — with no step that requires a phone call to complete.
Kept results honest by showing what is unavailable instead of hiding it; a sold-out date is information, not a failure.
Wrapped the pricing rules in tests so a season change is a config edit with a green check, not a Friday afternoon scare.
Quoted prices match what the inventory actually holds, bookings complete without a call, and the operations team spends its day on trips rather than on confirmations.
Clarify the goal, users, constraints, current systems, success measures, and delivery risks.
Choose the right structure, integrations, data model, security boundaries, and technology stack.
Map important journeys and responsive states before expensive decisions are locked in.
Build in reviewable milestones with clean code, documented decisions, and visible progress.
Validate functionality, performance, accessibility, security, and production readiness.
Monitor real use, resolve issues, and prioritize improvements using evidence.
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